FAQ

1. What is Thread Avenue?

Thread Avenue is a print-on-demand apparel store offering graphic T-shirts and other casual clothing featuring unique designs.

2. Are your products made to order?

Yes. Our products are made to order after you place your purchase. This allows us to create each item specifically for you.

3. How long does shipping take?

For orders shipped within the United States, delivery typically takes 3–5 business days after your order has been processed.

4. How much is shipping?

US domestic shipping is $6.99 per order.

5. Can I change or cancel my order?

Because our products are made to order, please contact us as soon as possible if you need to change or cancel an order. Once production has started, changes or cancellations may no longer be possible.

6. How can I contact Thread Avenue?

You can contact our customer support team by email:

Email: HeatherPedroncelli620247@outlook.com
Phone: 906-425-1641

7. How can I track my order?

Once your order has been shipped, you will receive tracking information by email when available.

8. What if my order arrives damaged or incorrect?

Please contact us as soon as possible with your order information and photos of the issue. We'll review the situation and help find an appropriate solution.

9. Do you accept returns?

Because our products are made specifically after an order is placed, returns may be limited. If your item arrives damaged, defective, or incorrect, please contact us so we can assist you.