Shipping policy

Thread Avenue Shipping Policy

At Thread Avenue, we work hard to process and deliver your order as quickly as possible. Because our products are made to order, each item needs to be prepared before it is shipped.

Processing Time

Orders are typically processed and prepared for shipment within 1–3 business days.

Processing times may occasionally be longer during holidays, promotions, or periods of high order volume.

US Domestic Shipping

We currently offer shipping within the United States.

Shipping Fee: $6.99
Estimated Delivery Time: 3–5 business days

Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, tracking information will be provided when available. You can use the tracking number to follow your package's progress.

Please allow some time for tracking information to become active after your package has been handed to the carrier.

Delayed or Lost Packages

If your package appears to be significantly delayed or has not arrived within the expected delivery window, please contact us. We will do our best to help you locate your shipment.

Thread Avenue is not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Address

Please make sure your shipping address is accurate before completing your order.

If you notice an incorrect address, contact us as soon as possible. We will do our best to assist before the order enters production or shipping.

Contact Us

If you have questions about your order or our shipping policy, please contact us:

Thread Avenue Customer Support
Email: HeatherPedroncelli620247@outlook.com
Phone: 906-425-1641